About

About

About

About

Customer Satisfaction
from Kennebec Eye Care Beginning in 1955

About Us

Kennebec Eye Care was opened in 1955 by Dr. Robert Moody and has continued providing expert and quality optometric care ever since. We now employ four optometrists who are committed to providing patients with personalized care. Contact us anytime online, or call us at (207) 872-2797.

Kennebec Eye Care, we offer a variety of optometric services to give patients 100% customer satisfaction.
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Frequently Asked Questions about Eye Care
​​​​​​​in Kennebec County, Maine

What is the best way to clean my glasses?

When cleaning your glasses, make sure to use a microfiber cloth. Avoid using the corner of your shirt, napkins, paper towels, or tissues, as these can damage your lenses and may leave scratches. Rinse lenses under lukewarm water if you do not have access to lens cleaner (specifically designed for this purpose).

How should I handle my glasses?

When removing your glasses, make sure to use both hands. Never remove by one temple only as this can cause damage to the temple and bend the frame out of shape.

How Should I Store My Glasses?

You will want to purchase a case for your glasses. They are an investment that you do not want to damage. Make sure that you do not place your glasses down on the lenses. Try to keep them away from small children, animals, or extreme temperatures (such as leaving them in the car). Extreme temperatures can warp your frame or cause damage to the lenses.

What is a Transitions Lens?

A Transitions lens changes from traditional clear to a dark tint protecting you from harmful UV (ultraviolet) rays.

What is a Progressive Lens?

Many know or refer to these lenses as no-line bifocals. You can look up to see clearly across the room and in the distance. You also can look ahead to view your computer in the intermediate zone and drop your gaze downward to read and do fine work comfortably through the near zone of the lenses. They are a seamless progression, unlike a lined bifocal or trifocal.

Will Wearing Glasses Make My Eyes Get Worse?

No. Wearing glasses helps you see more clearly with less eye strain and squinting. The eyes will naturally change over time whether glasses are worn or not. Each person’s eyes are unique and will change at their own rate.

If I borrow glasses from someone else, will that damage my eyes?

Wearing the wrong prescription often leads to unnecessary eyestrain and headaches.

How much will my glasses cost?

When ordering glasses there are many variables that can and will affect the cost of your glasses; i.e., type of lens, lens material, lens coating, and frame style. To accurately answer this, you will need to visit with one of our opticians.

What is the difference between ordering my glasses online
or going to the office to pick them out?

Although ordering glasses online may seem more economical, they may be made of lesser quality materials and may not carry a warranty. Good quality lenses help give you your best possible vision. With an office fitting, you will receive customized measurements from our qualified opticians and necessary fitting adjustments. Many websites do not take or use your personalized measurements to craft your lenses.

What is the benefit to wearing sunglasses or having UV protection?

It is a proven fact that UV rays can damage the eye and can cause anything from blindness to cataracts to macular degeneration. Wearing sunglasses or UV protection helps block those rays from entering your eye.

Why do I have to pay extra for my contact lens exam?

Fitting a patient with contacts requires the doctor to perform additional procedures and utilize their training and expertise. These take This takes additional time beyond those of a patient that does not wear contacts. The doctor will check your fitting style and vision to determine that contacts are a good fit for your visual needs.

Do I need a prescription to purchase contacts?

Yes, patients require a prescription to purchase contacts. It is illegal to sell contacts without a valid prescription.

When does my contact lens prescription expire?

Contact lens prescriptions expire one year from the date they are written. When your prescription expires you will no longer be able to purchase contacts in the office or online until you have an exam.

What if I want to switch contact brands or wear colored contacts now?

Because each contact lens may fit your eye differently,
the doctor will want to see fit of the new contacts.

What is the difference between soft contacts and gas permeable contacts?

Contacts can be made of different materials. Soft contacts are made of a soft, flexible plastic which allows a more breathable feel, allowing oxygen to flow more freely. GP lenses are made of a more rigid plastic which is more resistant to deposit buildup. Each lens type can correct certain issues that the other may not.

What happens at a contact lens fitting?

You will visit the office for your contact lens instruction, where you will sit with a contact lens technician and be instructed on proper techniques of insertion, removal, and care for your contacts. Your vision and placement of the new lenses will be checked by the doctor.

Why Should I remove my contacts nightly?

When you are sleeping with your contacts, you are depriving your corneas of oxygen. Because your eyes are not able to lubricate themselves properly, you risk possibility of infection as well.

Can I use my flex-spending or health savings card to pay for my visit,
​​​​​​​my glasses, or my contacts?

Yes, your flex-spending or health savings card can be used to pay for any of these things. Please make sure that you know the balance on your card before you try to pay as we cannot find that out for you and would hate for you to have to pay a different way and lose your benefit. Some restrictions may apply. Check with your Human Resource Department for clarification.

What should I bring to my eye exam?

You should bring the following items:

  • Insurance card(s), and know what is covered …if you are unsure contact the customer service number on the back of your card or your Human Resource Department for help. If you do not have this with you, you will be asked to reschedule.

  • Form of payment… (cash, check, credit card, and or flex-spending card) A list of medications, vitamins, and supplements.

  • A list of allergies, both medications, and general.

  • Any family history of ocular and medical diagnosis.

  • Current glasses and/or contacts

  • All past eye exam records

At what age should I bring my child for an eye exam?

This is at the discretion of the parents, although we recommend prior to starting school.

What is the difference between an ophthalmologist and an optometrist?

An Ophthalmologist (MD) has a medical degree and is licensed to perform eye surgery. An Optometrist (OD) has a degree in optometry and is qualified to screen for eye conditions along with determining the need for glasses and/or contacts

What is the difference between nearsighted and farsighted?

Nearsightedness (Myopia), causes images in the distance to appear blurry. Farsightedness (Hyperopia), causes images near to you to appear blurry.

What is presbyopia?

The hardening of your eyes’ natural lenses as we age causes images at any range to be unclear.

What is color blindness?

Color blindness is the inability to distinguish between certain colors.

What does 20/20 vision mean?

This term stands for “normal vision.” It is vision measured at 20 feet, meaning that you see images clearly at 20 feet that you should see at that distance. If you have 20/100 vision, it means that you must be 20 feet away to see what someone with perfect eyesight is able to see clearly at 100 feet.

What is the purpose of having my eyes dilated?

Dilation gives the doctor the ability to view your eye at a wider angle and with a three-dimensional view.

Are there any side effects to pupil dilation?

Dilation is a safe procedure that has very few side effects, other than temporarily blurry vision and sensitivity to light for a few hours.

What is uveitis?

Uveitis is inflammation of the middle layer of the eye.
This often causes light sensitivity and blurred or decreased vision.

What are cataracts?

A cataract is a hazy cloudiness of the natural lens of the eye
that makes vision unclear and blurry.

What is glaucoma?

Glaucoma is a disease that damages the eye’s optic nerve. It usually happens when fluid builds up in the front part of the eye. The extra fluid increases the pressure in the eye, damaging the optic nerve.

Can I have cataracts and glaucoma at the same time?

Yes, you can; both are often age-related ailments and affect different parts of the eye.

What is macular degeneration?

Macular degeneration, also known as age-related macular degeneration, is a medical condition which may result in blurred or no vision in the center of the visual field. Early on there are often no symptoms. Over time, however, some people experience a gradual worsening of vision that may affect one or both eyes. While it does not result in complete blindness, loss of central vision can make it hard to recognize faces, drive, read, or perform other daily activities.

What is dry eye?

Dry eye is the change in the quality and/or quantity of your eyes’ natural tears.

What is a visual field test?

Visual field tests are used to detect defects or blind spots
within your central and peripheral vision.

What is an OCT?

An OCT is a high-resolution picture of the back layers of your eye using light waves.

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